Blog

Employee Generated Content

Rio OsborneRio Osborne

Sales Development Representative

November 10, 2023

Employee-Generated Content (EGC) refers to the valuable content produced by employees of a company for marketing, promotional, and internal purposes. It is a form of user-generated content that harnesses the creativity, expertise, and authenticity of current employees to drive brand awareness and engagement.

In today's digital landscape, social media platforms and accounts have become powerful tools for companies to connect with their target audience. EGC takes advantage of this by encouraging employees to share their experiences, knowledge, and passion for the company on various social channels. From blog posts and video content to social media posts and testimonials, EGC showcases real people and their genuine connection to the brand.

Why is EGC Important?

EGC, or employee-generated content, plays a crucial role in a company's marketing strategy. It is a valuable resource that provides a fresh and genuine perspective to customers. By allowing employees to share their experiences, knowledge, and passion, EGC resonates with customers on a more personal level.

Unlike brand-created content, EGC adds an authentic touch to marketing efforts. When customers see content from employees, they are more likely to trust the recommendation or endorsement. This building of trust and credibility strengthens the brand's relationship with its audience.

Collecting EGC humanizes the company. It showcases the people behind the brand, reinforcing the company's values and culture. By sharing this content with the target audience, companies are able to create a stronger connection and build a sense of authenticity. This connection can significantly impact customer loyalty and brand advocacy.

EGC is important as it brings a unique and authentic perspective to marketing efforts. It allows companies to showcase their culture, build trust with customers, and establish a stronger connection with their target audience. Incorporating EGC into content marketing strategies is a powerful way to elevate brand presence and foster long-term customer relationships.

Pros:

Collecting and utilizing employee-generated content (EGC) offers several advantages for companies. First and foremost, EGC provides an authentic touch to marketing efforts. When customers see content created by real people within the company, they are more likely to trust the recommendation or endorsement. This building of trust and credibility enhances the brand's relationship with its audience.

EGC also humanizes the company by showcasing the people behind the brand, reinforcing the company's values and culture. By sharing this content with the target audience, companies are able to create a stronger connection and build a sense of authenticity. This connection has a significant impact on customer loyalty and brand advocacy.

Furthermore, collecting EGC allows companies to tap into the expertise and creativity of their employees. Employees can offer unique insights, personal stories, and valuable knowledge that can be used to create compelling marketing content. This not only saves time and resources but also brings a fresh perspective to the content creation process.

In summary, collecting employee-generated content is a win-win for companies. It adds authenticity, strengthens the brand's relationship with its audience, humanizes the company, and taps into the expertise and creativity of employees. Embracing EGC can greatly enhance a company's marketing efforts and overall brand image.

Potential Drawbacks:

While employee generated content (EGC) has numerous benefits for companies, there are a few potential drawbacks to consider. However, it's important to note that these negatives should not discourage companies from collecting and using EGC.

One possible concern is the lack of control over the content produced by employees. Unlike brand-created content, EGC may vary in quality, tone, and alignment with marketing strategies. This inconsistency could potentially result in content that does not effectively convey the company message or brand values. This can be overcome by having your employees submit their content directly to your marketing team through an uploader like EnTribe's upload form.

Additionally, companies need to be mindful of legal and privacy issues when it comes to collecting and using EGC. For example, employees may unintentionally disclose sensitive information or violate social media policies. It's crucial for companies to have clear guidelines and policies in place to mitigate these risks.

Another challenge with EGC is the potential for negative or inappropriate content. While most employees are likely to create positive and engaging content, there is always a chance that something could be shared that reflects poorly on the company. This highlights the need for monitoring and moderation of EGC to ensure that it aligns with the desired brand image.

In conclusion, although there are some potential downsides to consider, the benefits of collecting and using EGC outweigh the negatives. By mitigating risks through clear guidelines, moderation, and leveraging tools like EnTribe to ensure you are securely collecting EGC and the proper rights to the content, companies can harness the power of employee insights and creativity to create authentic and impactful marketing content.

Leverage Technology

In today's digital age, companies are recognizing the power and value of employee-generated content (EGC). This type of content, created by employees rather than the company itself, can be a valuable asset in building trust, authenticity, and engagement with their audience.

To effectively harness the potential of EGC, companies need to leverage technology that enables them to collect, organize, and utilize this content in a structured way. One such platform that is gaining popularity is EnTribe, a CRM (Customer Relationship Management) specifically designed for user-generated content (UGC) and EGC.

EnTribe provides companies with a centralized hub to manage and showcase content created by their employees. It allows them to collect content from various social media platforms and other sources, making it easier to curate and leverage employee-generated content effectively.

By using EnTribe or similar platforms, companies can streamline their content creation process and harness the power of their employees' creativity. It enables them to easily identify and amplify influential content creators within their organization and align their marketing efforts with their company values and culture.

Furthermore, leveraging technology like EnTribe empowers companies to run employee advocacy programs efficiently, where employees actively participate in sharing branded content on their personal social channels. This not only expands the company's reach but also enhances employee engagement and brand advocacy.

In conclusion, companies that recognize the significance of employee-generated content should leverage technology like EnTribe to collect, manage and utilize this valuable asset. By doing so, they can enhance their content marketing efforts, foster a sense of employee engagement, and effectively share their brand message with the world.

Reward and Showcase Wins

Employee-generated content (EGC) has become a valuable asset for companies looking to enhance their marketing strategy and foster a strong company culture. One platform that enables companies to effectively collect, reward, and showcase employee-generated content is EnTribe.

EnTribe offers a unique opportunity for companies to reward their employees through their platform. By leveraging EnTribe, companies can establish a system to recognize and showcase wins achieved by their employees. This could include a recognition program where employees who contribute exceptional content are acknowledged and rewarded. This not only boosts employee morale and motivation but also encourages a culture of innovation and creativity within the organization.

By showcasing wins, EnTribe allows for companies to highlight the achievements of their employees and the impact they have made. This helps to build a sense of pride and fosters a positive company culture. Employees will feel valued and motivated to continue generating high-quality content, knowing that their contributions are being appreciated and recognized.

Get Started with Employee Generated Content

So, why should companies consider collecting employee-generated content? Let's dive in and explore some compelling reasons.

1. Authenticity and Relatability: One of the main advantages of EGC is its authenticity. Unlike brand-created content, employee-generated content is real and genuine. It provides a unique perspective and can resonate more strongly with the audience as it is coming from real people within the company. This authenticity builds trust and credibility, enhancing the overall brand image.

2. Employee Advocacy: When employees actively contribute to generating content, it not only promotes their personal brand but also strengthens their connection to the company. By showcasing their work, ideas, and expertise, employees become powerful brand advocates. Their enthusiasm and engagement can inspire others within the organization and attract external talent to join the company.

3. Unique Insights and Expertise: Employees are the backbone of any organization and possess a wealth of industry knowledge and experience. By collecting employee-generated content, companies can tap into these unique insights and expertise. This content can include industry trends, success stories, tips, and tricks, which can be valuable for customers and potential clients. It demonstrates the company's thought leadership and positions it as a go-to resource in its field.

4. Engaged Employees: When employees are empowered to create content, it fosters a sense of ownership and engagement. By recognizing and showcasing their efforts, companies promote a culture of innovation and creativity. This boosts employee morale and motivation, leading to increased productivity and job satisfaction. Employees feel valued and appreciated, driving them to go above and beyond in their work.

5. Cost-effective Marketing: Employee-generated content can be a cost-effective form of marketing. Instead of relying solely on expensive advertising campaigns, companies can leverage the creativity and talent of their employees to produce engaging content. This not only saves money but also allows for a consistent flow of fresh and relevant content.

So, how can companies get started with employee-generated content? First and foremost, it's essential to establish a clear strategy and guidelines for content creation. Companies should define their objectives, identify the types of content they want to showcase, and outline the approval process to ensure brand consistency.

Additionally, providing the necessary resources and training sessions can empower employees to create high-quality content. This can include workshops, access to relevant tools and software, and guidelines for optimizing content for different platforms.

Finally, companies should implement an employee advocacy program that recognizes and rewards employees for their contributions. This can be in the form of incentives, such as monetary rewards, career advancement opportunities, or simply public acknowledgment and appreciation.

Employee-generated content can be a game-changer for companies looking to enhance their marketing efforts. By showcasing the unique insights, expertise, and enthusiasm of their employees, companies can strengthen their brand image, foster a positive company culture, and engage both internal and external audiences. So, why wait? Get started with employee-generated content today and unlock the full potential of your workforce. 

Key Takeaways

  • Technology Integration is Key: Leveraging technology, such as platforms like EnTribe, is crucial for efficiently collecting, organizing, and utilizing EGC. It streamlines content creation processes, identifies influential content creators, and enhances employee engagement and brand advocacy.
  • Humanizing the Company: EGC humanizes the company by showcasing the people behind the brand, reinforcing values and culture, creating a stronger connection, impacting customer loyalty, and building authenticity.
  • Technology Integration is Key: Leveraging technology, such as platforms like EnTribe, is crucial for efficiently collecting, organizing, and utilizing EGC. It streamlines content creation processes, identifies influential content creators, and enhances employee engagement and brand advocacy.
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